Resort Rules & Policies

Maximum Capacity and Overcapacity Penalty

— Due to Dept. of Tourism and Calamba City Government guidelines for COVID-19, the maximum capacity per villa is only 20 pax (50% of our regular occupancy).
— The basic package is good for up to 10 pax. Extra pax surcharge is Php 1000 per head for 11 to 15 pax.
— Package Upgrade to 4 Rooms is available for Php 5000+ for up 20 pax maximum capacity.

Only pre-registered guests are allowed to enter the property.

Package Rates and Number of Pax

— For the number of pax, we count both adults and kids alike, except for toddlers below 2 years old (similar to Airlines and AirBnB
— We also count everyone that goes into the resort regardless of whether they are staying overnight or not.

Only pre-registered guests are allowed to enter the property.

Guaranteed Exclusive Use of Entire Villa

— Each of our Private Resorts has its own exclusive villa, pool and amenities. You will not be sharing the villa with anyone.
— Whichever Package you choose, you will still get exclusive use of the entire villa and we will just lock the other rooms. No sharing w/ other groups.

Food & Beverage Policy (No Corkage Fee)

Casa Tropica Private Pool in Laguna does not charge any corkage fee for bringing your own food and drinks, or delivery of food trays except if you bring in a professional caterer with tables and chairs setup (we charge Php 1,500 catering corkage fee for additional use of our facilities).

Our resort does not have a restaurant where you can order food. However, there are several restaurants and convenience stores located just outside the resort. You can just ask our friendly resort staff for contact numbers or directions.

What to Bring During Your Stay

– We do not provide dining utensils, so please bring your own plates, cups, spoons, forks, knives and table napkins.
– We do not provide towels and toiletries, so please bring these items too.

Event Setup Policy & Surcharges

For Event styling, Balloon installation is NOT allowed unless it is standalone (centerpieces and standalone decors). Use of Tape of any kind (scotch tape, double-sided, masking tape etc.) is not allowed to be sticked on any of our walls. Decors/Tarps can be tied to our I-Beams with strings. All decor should also be removed by the guest before check out. Any damage incurred will be charged accordingly.

Additional charges may be incurred for weddings, debuts, baptisms, reunions, anniversaries, team building activities, and other parties that require additional event setup over and above our included amenities. Below are corresponding fees for some usual items:

— Professional Lights & Sounds, Live Bands and the like: Php 5,000 (by approval based on electrical load capacity)
— We do not charge any corkage fee for bringing your own food and drinks, or delivery of food trays, except if you hire a professional caterer with tables and chairs setup: Php 1,500 catering corkage fee
— Mobile Bar, Food Carts, Photo Booth: Php 1,000 per supplier
— Photographer, Videographer, Event Stylist, Magicians, Hosts, Pastors (Php 750 per person but are not allowed to stay overnight).
— Projectors, Mini Component/Sound System and other small appliances & electronics: Php 1,000 per item

Note that Casa Tropica Pansol Private Resort does not supply any of the above mentioned items, but we charge for the additional use of our facilities, electricity, and water, over and above the regular amenities that we provide. Please email us at [email protected] for a detailed quotation for your event or call us at (02) 8998-3002 or (0925) 798-3002

Pet-Friendly Policy

Casa Tropica Private Pool in Laguna is a pet-friendly resort. If you are bringing your family pet with you, there is a minimal Php 1500 Pet Surcharge to cover our costs of extra cleaning and vacuuming. Also, below are some reminders:

1> There is a limit of one (1) big dog or two (2) small dogs/cats.

2> Pets are allowed in all the open areas of the villa (dining hall, deck, hallways etc.). They are also allowed to enter and sleep in Room 1 on the Ground Floor. But kindly note that they are not allowed inside Room 2, 3, and 4 on the Second Floor.

3> Please inform us if you plan on letting your dog swim in the pool. If they do, we would need to start draining the pool by 10:00am of your check-out date. This is to ensure that we have enough time to do extra disinfection of the pool for our next guest.

4> Please clean up after your pet. Excessive clean-up fee applies if your pet’s pee, poop, and food are left on the floor.

5> Guest is responsible for any damage and abuse to the property.

Penalty for breaking the pet policy is an additional deep-cleaning fee of at least Php 2500.